topic Re: Plan ‘names’ explained? in Account and services

Plan ‘names’ explained?

Clever-Trevor — Mon, 18 Sep 2023 17:43:01 GMT

Hi,

I see now Three has plans named:

Lite

Value

Complete

Plus, many others such as AdvSIM ?

( all very confusing )

So, what is the difference / can we get e-sim on all ….. ( are some speed capped )?

Thanks,

Thanks

Re: Plan ‘names’ explained?

sc1999 — Mon, 18 Sep 2023 18:04:53 GMT

Lite plan - Three Community - 17400

Re: Plan ‘names’ explained?

JonathanB — Tue, 19 Sep 2023 09:32:19 GMT

Hi @Clever-Trevor,

No speed caps, and all plans are 5G. It's more of a rebranding of what you may have seen referred to as standard, plus and premium plans in the last year.

Essentially, Lite plans are the basic services, and value and complete plans include roaming passes and other perks, such as free paramount plus subscriptions. All three tiers are eligible for Three+ so regardless of which you pick you'll be eligible for rewards, competitions, and promotions.

Adv is the old Advanced plan that we offered before January 2023. Either way with the system updates we've carried out, all Pay Monthly plans should be compatible with eSIMs now.

Hope this helps,
Jonathan