topic Complain about sim card in Account and services

Complain about sim card

Mohamed1 — Wed, 20 Sep 2023 08:07:36 GMT

This is to inform Three Company that I have 3 sim cards, one for me and the other 2 for my kids, one sim comoing with a high bill for the past 3 months without any reason and aganist the agreement with Three Company.

I have visted the Company one month ago and I talked to person there but no action till now today the bill increased again and charge us 45 pound.

I need your support on this issue.

Re: Complain about sim card

Geluk — Wed, 20 Sep 2023 09:37:33 GMT

This is a member forum; just call 333.

Re: Complain about sim card

JonathanB — Fri, 22 Sep 2023 12:18:28 GMT

Hi @Mohamed1,

I'm sorry to hear that your bill has been higher than expected. Have you been able to view your bill to find out what the extra charges were for? Have you spoken to customer services about this, if so what did they advise?

We'll do our best to help, but bear in mind you're speaking on a public forum so we can't access or disclose your account info here.

Thanks,
Jonathan