topic Re: Basket in Account and services

Basket

pinksatin — Sun, 14 May 2023 20:23:34 GMT

Can anyone help. I can't delete anything items out of my basket

Re: Basket

Fraserb64 — Wed, 20 Sep 2023 10:24:51 GMT

I have the same question.
I was going though a pricing excercise for a possible upgrade and cannot remove items in the basket

Re: Basket

JonathanB — Fri, 22 Sep 2023 15:49:40 GMT

Hi @pinksatin, @Fraserb64,

Sorry this topic slipped me by at the time. I've just tested on my end, and after choosing plan, when I go to "basket" in the top right of a three.co.uk page, there's an option to "remove from basket". Does that not appear for you?

Re: Basket

NotNoah — Wed, 20 Nov 2024 18:40:26 GMT

I get an error every time i try to access my basket, saying it couldn't load the section.

Re: Basket

JonathanB — Thu, 21 Nov 2024 17:26:56 GMT

Hi @NotNoah,

I've tested and the basket page loads okay for me on https://three.co.uk are you still having this issue? Are you able to test another browser or device if so? It may also be worth clearing your browser data in the browser settings.

Thanks,
Jonathan