topic Re: No eSIM email in Account and services

No eSIM email

Gigabit — Mon, 02 Oct 2023 23:23:57 GMT

I've tried to get the email sent to activate a new eSIM on my new iPhone 15 Pro but it never comes through. Neither the contact centre nor me through self service have been able to get it to work.

Please can I have assistance from Three to have this sent over as right now I can't use my phone on the Three network.

Re: No eSIM email

Geluk — Tue, 03 Oct 2023 08:49:57 GMT

Why not call Cust. Service on 333?

Re: No eSIM email

Avondale — Fri, 06 Oct 2023 08:50:31 GMT

@Gigabit

The post by @Butterfly on this thread might :-

Re: No ESIM email, now no service. - Three Community - 19041

Re: No eSIM email

Gigabit — Wed, 11 Oct 2023 22:37:51 GMT

Thanks, that sorted it. Disgraceful from Three.