https://community.three.co.uk/t5/Account-and-services/new-contract/m-p/19930#M3746 <P>My 3 contract recently came to an end, as an existing customer of over 20 years, I was told that I had to do a credit check to get the new iPhone 15.&nbsp;</P><P>is this really true, our entire family of 5 have all been long standing customer of 3. If indeed this is true, then our loyalty to 3 no longer counts. There fore we would be leaving 3.</P><P>can someone please confirm if indeed this is the new policy</P> Sat, 14 Oct 2023 01:28:53 GMT Olayinka 2023-10-14T01:28:53Z https://community.three.co.uk/t5/Account-and-services/new-contract/m-p/19930#M3746 <P>My 3 contract recently came to an end, as an existing customer of over 20 years, I was told that I had to do a credit check to get the new iPhone 15.&nbsp;</P><P>is this really true, our entire family of 5 have all been long standing customer of 3. If indeed this is true, then our loyalty to 3 no longer counts. There fore we would be leaving 3.</P><P>can someone please confirm if indeed this is the new policy</P> Sat, 14 Oct 2023 01:28:53 GMT https://community.three.co.uk/t5/Account-and-services/new-contract/m-p/19930#M3746 Olayinka 2023-10-14T01:28:53Z https://community.three.co.uk/t5/Account-and-services/new-contract/m-p/19936#M3748 <P>At long last 3 have copied O2. When you take out a new contract it is in 2 parts. The phone is an interest free loan for a fixed period and an airtime agreement. This is great because when you have paid for the phone your monthly payment drops as you only pay for the airtime.&nbsp; Currently, after the contract has ended, we carry on paying for the phone even though we have already paid for it.</P><P>A credit check is required to cover the interest free loan for your new handset. There have been a few posts on this.</P><P>Hope this helps.</P> Sat, 14 Oct 2023 03:07:38 GMT https://community.three.co.uk/t5/Account-and-services/new-contract/m-p/19936#M3748 sc1999 2023-10-14T03:07:38Z