topic Re: 12 month data in Account and services

12 month data

GSB — Wed, 06 Dec 2023 15:00:00 GMT

Hi all,

I ordered a free PAYG / prepay 3 SIM.

What one off top up/data pack do I choose to get data that does not expire for 12 months?

I see a one off 120GB for £20 but it doesn't mention expiry and I am guessing that expires after 1 month?

How do I buy the 12 month data pre-pay products? Or do they no longer exist?

Hoping I can find help here. 3 customer service is non-existent.

Re: 12 month data

sc1999 — Wed, 06 Dec 2023 16:07:18 GMT

All info is contained in this link, just select type if sim and enjoy reading the t's and c's. https://www.three.co.uk/terms-conditions/price-guides/latest-price-guides

Ps. Do you mean phone or broadband data?

Re: 12 month data

GSB — Wed, 06 Dec 2023 17:10:54 GMT

Thanks for that, I think I follow now.

It's the Mobile Broadband PAYG Sims that have the potential 12 or 24 month data packs. It seems like you can only order these with a datapack at time of order.

The regular voice PAYG SIM I have via ordering a free SIM can only have a 1 month data pack.

I only need for a backup, an LTE contingency in case of FTTP broadband outage (use phone as AP), so will see how I get on and put a one off one month top on if need be.

Lack of a customer service function puts me off spending anything up front.

Thanks again.