topic Do any of yours know why my payment never went through in Account and services

Do any of yours know why my payment never went through

Shannon19998 — Sat, 09 Dec 2023 18:42:46 GMT

Do ajy of yours know why my payment never went through it got declined if said sorry your payment couldn't go through due to fraudulent screening when I rang my bank they said it was nothing to do with them they checked everything and then 3 just said if was nothing to do with them aswell can anyone help

Re: Do any of yours know why my payment never went through

Geluk — Sat, 09 Dec 2023 19:35:00 GMT

"Do any of yours.."??

This is a customer forum and nobody here has account access; take it up with "3" via CHAT function.

Re: Do any of yours know why my payment never went through

sc1999 — Sat, 09 Dec 2023 21:04:42 GMT

They said they have already spoken to 3. How many times have you tried and have you tried on more than one day. I had trouble with Santander one day but things worked the next.