topic Sim activation request in Account and services

Sim activation request

William85qs — Tue, 12 Dec 2023 19:50:02 GMT

Hi there

does it take a full 72 hours for a replacement sim to be activated?

Re: Sim activation request

Anonymous — Tue, 12 Dec 2023 20:15:58 GMT

No it’s “up to”.I had this myself a couple of months ago. I would periodically restart your phone to see if it’s been sorted. Frustrating I know but definitely up to 72 hours as opposed to a total of 72 hrs. I think customer service tell you that to stop you repeatedly calling them.

Good luck and I hope it’s sorted soon.

Re: Sim activation request

William85qs — Tue, 12 Dec 2023 20:31:44 GMT

You think switching it on and off sometimes may help?thanks for the reply and you may be right about that.this is what I get for not being home when the first one was delivered and my dog got to it first 🫣

Re: Sim activation request

Anonymous — Tue, 12 Dec 2023 20:34:10 GMT

Switching it off and on forces your phone to search for a network so in that sense you’ll find out if it’s sorted.
Oh and as a suggestion I should feed your dog more. 😉