https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23389#M4693 <P>Done. Thank you.</P> Thu, 21 Dec 2023 22:21:14 GMT setdetnet 2023-12-21T22:21:14Z https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23383#M4691 <P>OMG. I am so angry with 3. PLEASE can someone from 3 help me via private message.</P><P>Essentially I lost my phone, a samsung galaxy ultra s23 that I purchased from Argos, SIM free. About 3 weeks ago I reported the lost phone AND SPECIFICALLY ASKED FOR THE SIM TO BE SUSPENDED. 3 did this BUT they also Blacklisted the phone. CONFIRMED BY USING ANY BLACKLIST CHECK SITE !</P><P>&nbsp;</P><P>I have since recovered the phone but thanks to 3 it is unusable. This is a phone not on contract, not subsided by 3, not owned by 3 but 3 have blacklisted it. Any SIM no longer works. I have tried to explain SEVEN TIMES on the phone to customer service and have had a plethora of replies and excuses, delays and calls forwarded to somewhere else in the 3 ecosystem because they cannot be bothered or unable to - fix this,.&nbsp;</P><P>3 had no right to blacklist MY phone, I did not ask for this and they didn't need to do it. I asked for the SIM to be suspended. They have no right to blacklist&nbsp; MY phone.</P><P>PLEASE can someone from 3 sort this out for me.&nbsp;</P><P>If I cannot get 3 to unblacklist my phone then I will have no alternative that to issue a claim for compensation in the small claims court for a phone that I OWN OUTRIGHT and they had no legal right to blacklist.</P><P>&nbsp;</P><P>*********************************************************************</P><P>PLEASE PLEASE PLEASE do not reply if you are not from 3</P><P>because you cannot help and will only serve to hamper things</P><P>by increasing the post count for this thread SO DO NOT REPLY&nbsp;</P><P>**********************************************************************</P> Thu, 21 Dec 2023 21:08:09 GMT https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23383#M4691 setdetnet 2023-12-21T21:08:09Z https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23388#M4692 <P>Click on this link and you will be able to pm Jonathan who is a moderator.</P><P><A href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/6" target="_blank">https://community.three.co.uk/t5/user/viewprofilepage/user-id/6</A></P> Thu, 21 Dec 2023 21:37:34 GMT https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23388#M4692 sc1999 2023-12-21T21:37:34Z https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23389#M4693 <P>Done. Thank you.</P> Thu, 21 Dec 2023 22:21:14 GMT https://community.three.co.uk/t5/Account-and-services/Unblacklist-my-phone-please-3/m-p/23389#M4693 setdetnet 2023-12-21T22:21:14Z