topic Re: Incorrect Billing in Account and services

Incorrect Billing

Izabela — Sat, 13 Jan 2024 18:55:46 GMT

Hello. Why do I get charged more then I'm supposed too? Since 12 May it was £25.16 to 11 October but then it was increased to £55.17, then went down to £25.18. Then for December £55.17 and now January £61.16. I have unlimited Plan Details and Unlimited Data.

Re: Incorrect Billing

sc1999 — Sat, 13 Jan 2024 19:00:26 GMT

Have you loggin to my3 app or web and looked at your detailed bills?

Re: Incorrect Billing

Anonymous — Sun, 14 Jan 2024 08:36:14 GMT

Only Three customer service can give you the reason why your bills are as such. If having looked at your bill breakdown in the app you’re still puzzled as to why they are not as you expected,call them on 333 as they have access to your account and this forum doesn’t.