topic Re: Changed to Three/Vodafone. in Account and services

Changed to Three/Vodafone.

DavidH — Tue, 16 Jan 2024 16:13:16 GMT

I cannot believe how brilliant Three have been. I transferred from O2 after nearly a year of constant problems, will never use them again. Tried Lebara, that did not work, left after a month. From the day I ported my number over to Three the whole process has been quick and seamless. The SIM turned up almost immediately, my number was Ported within 48 hours, and finally I am now able to download my bill each month online. I say finally, as it was impossible even after a year to get a downloaded bill from O2.

Well done Three an excellent service, 10 out of 10, would certainly recommend them. I am nothing to do with Three, this is just an honest report on my experience with them, I hope it stays this way.

Re: Changed to Three/Vodafone.

Anonymous — Tue, 16 Jan 2024 16:34:51 GMT

Welcome along!

I briefly changed to o2, and found them to be a significantly poorer network (and for a higher price).

Re: Changed to Three/Vodafone.

Anonymous — Tue, 16 Jan 2024 18:45:26 GMT

A satisfied Three customer on the forum. We must call in a taxidermist.

Re: Changed to Three/Vodafone.

Gregory1965 — Wed, 01 Jan 2025 12:32:22 GMT

Hopefully by the New Year the Vodafone/Three merger will be finalized.

Re: Changed to Three/Vodafone.

JonathanB — Thu, 02 Jan 2025 12:39:36 GMT

Hi @Gregory1965,

You can find the latest update here: https://www.three.co.uk/merger

For now we still operate as two separate companies, and there is no change to terms and conditions or how you get in touch with Three.

Thanks,
Jonathan