topic Re: SPENDING CAPS CHANGED ON ALL ACCOUNTS! in Account and services

SPENDING CAPS CHANGED ON ALL ACCOUNTS!

CaitlinMiller — Fri, 19 Jan 2024 11:27:58 GMT

Why is no one talking about this and why are three getting away with it? Thought it was sus myself and my mums spending caps of £0 that was set when setting up contract have now all of a sudden disappeared and we have both been charged extra on our bills! Seems to have happened to a lot of people, this is a scam! No info, no warning to say your spending cap changed to unlimited. Something needs to be done!

Re: SPENDING CAPS CHANGED ON ALL ACCOUNTS!

sc1999 — Fri, 19 Jan 2024 11:36:24 GMT

Mine was and still is £20.

Re: SPENDING CAPS CHANGED ON ALL ACCOUNTS!

Anonymous — Fri, 19 Jan 2024 12:40:20 GMT

Mine was set by me at £5 many moons ago and remains at that level today. I can’t believe that Three would change a spending cap and so I reject your scam assertion. Your best bet would be to call customer service on 333. That would be more productive than sounding off on this forum.