https://community.three.co.uk/t5/Account-and-services/Ordered-an-upgrade-Samsung-S24-Say-s-in-stock-been-told-to-wait-a-month-for-delivery/m-p/24918#M5161 <P>I ordered an upgrade on 30th of January as I was due for renewal. I Picked the Samsung S24 which stated and still states "In Stock".</P><P>I've not had a delivery despite your delivery information stating it's next day delivery.&nbsp;</P><P>Speaking to a web advisor, who wouldn't give me a straight reason why, they told me that the estimate for delivery was the 1st of March.&nbsp;</P><P>After asking, and asking, and asking, they confirmed that Samsung had had a lot of orders and that's the reason. I get that, no issues, it's a new phone. But I would not have ordered it if I knew I had to wait a month for it to arrive.</P><P>Why are you selling phones on your website that state "in stock" if they are actually... not in stock? Not really something the "£5 off your next bill" which i rejected covers.</P> Fri, 02 Feb 2024 10:11:12 GMT daveyyyjones 2024-02-02T10:11:12Z https://community.three.co.uk/t5/Account-and-services/Ordered-an-upgrade-Samsung-S24-Say-s-in-stock-been-told-to-wait-a-month-for-delivery/m-p/24918#M5161 <P>I ordered an upgrade on 30th of January as I was due for renewal. I Picked the Samsung S24 which stated and still states "In Stock".</P><P>I've not had a delivery despite your delivery information stating it's next day delivery.&nbsp;</P><P>Speaking to a web advisor, who wouldn't give me a straight reason why, they told me that the estimate for delivery was the 1st of March.&nbsp;</P><P>After asking, and asking, and asking, they confirmed that Samsung had had a lot of orders and that's the reason. I get that, no issues, it's a new phone. But I would not have ordered it if I knew I had to wait a month for it to arrive.</P><P>Why are you selling phones on your website that state "in stock" if they are actually... not in stock? Not really something the "£5 off your next bill" which i rejected covers.</P> Fri, 02 Feb 2024 10:11:12 GMT https://community.three.co.uk/t5/Account-and-services/Ordered-an-upgrade-Samsung-S24-Say-s-in-stock-been-told-to-wait-a-month-for-delivery/m-p/24918#M5161 daveyyyjones 2024-02-02T10:11:12Z https://community.three.co.uk/t5/Account-and-services/Ordered-an-upgrade-Samsung-S24-Say-s-in-stock-been-told-to-wait-a-month-for-delivery/m-p/26000#M5362 <P>I also have the same problem. Ordered an S24 ultra 3 days ago, it said it was in stock. Two days after placing the order it still says "pending". Contacted support and they said the estimated delivery date is a month from now. If it says next day delivery, and it says it's in stock, then why is it NOT in stock? It's utterly absurd.&nbsp;<BR /><BR />Do you have your phone now daveyyyjones? Did it actually take a month to come?</P> Thu, 22 Feb 2024 21:23:05 GMT https://community.three.co.uk/t5/Account-and-services/Ordered-an-upgrade-Samsung-S24-Say-s-in-stock-been-told-to-wait-a-month-for-delivery/m-p/26000#M5362 Herthen 2024-02-22T21:23:05Z