topic Re: Does my 3 Business plan continue at the same deal at the end of the contract? in Account and services

Does my 3 Business plan continue at the same deal at the end of the contract?

Spinstorm — Sun, 04 Feb 2024 22:57:00 GMT

I have an amazing deal on 3 business of £3pm unlimited data and it expires soon. I had a letter from 3 telling me I could change my plan or cancel when it expires.

They made it sound like the current deal will just stop at the end - is that right? or will it continue to monthly rolling at the same rate?

Re: Does my 3 Business plan continue at the same deal at the end of the contract?

sc1999 — Mon, 05 Feb 2024 09:36:12 GMT

They won't cut you off so leave well alone and see what happens. With domestic plans they just roll along unless the plan is withdrawn. If you are going to be cut off, I would expect some sort of communication. You could always contact customer services.

Re: Does my 3 Business plan continue at the same deal at the end of the contract?

JonathanB — Tue, 06 Feb 2024 16:48:22 GMT

Hi @Spinstorm,

Generally plans roll over on the same terms, unless we've written to you advising the plan will be withdrawn, and explained the options available. If this isn't clear from the communications we've sent you, I'd recommend to contact the Business team to double check.

Thanks,
Jonathan