topic Re: Scam Calls in Account and services

Scam Calls

kateo0803 — Thu, 07 Mar 2024 10:48:54 GMT

Please can Three confirm

1. Would your upgrades team ever call to offer a discount/offer

2. What number would they call from?

I get mobile numbers and 0121 numbers calling me a lot

Re: Scam Calls

Anonymous — Thu, 07 Mar 2024 11:50:19 GMT

I think you should ALWAYS that’s ALWAYS treat unsolicited calls as dodgy until proven otherwise. The easy way to find out if Three called you is to call customer service and ask them to find out. NEVER give out your personal details and remember that if it sounds too good to be true there’s a good chance it is. Three’s numbers as far as I’m aware always start with 0333……. so it’s either a scam or perhaps a third party trying to flog you an airtime deal. I’m leaning towards scam.
Be careful.

Re: Scam Calls

sc1999 — Thu, 07 Mar 2024 14:42:23 GMT

I must be lucky as I never get spam calls. My 3 contact ended yesterday and not one call offering me an iPhone for 20 quid.

Re: Scam Calls

Anonymous — Thu, 07 Mar 2024 14:46:55 GMT

Good luck 👋👋👋

Re: Scam Calls

JonathanB — Fri, 08 Mar 2024 11:13:12 GMT

Hi @kateo0803

1. Yes this could happen, but if so it would tend to be near the end of the contract, not totally out of the blue.

2. Our numbers all begin 0333 338 but... the scammers are "spoofing" the numbers they call from. They could make it look like any number is calling. As @Anonymous says, if you weren't expecting a call, and it sounds too good to be true, there's grounds to be suspicious.

Customer services will have records of calls we're making, and if we've got a promotional offer for you, it goes in the account notes, so we wouldn't make an offer that's only available on that specific phone call.

Please report these landline and mobile numbers, they're spam or scams not Three. More info on how to do this here.

Re: Scam Calls

Harjap — Thu, 04 Apr 2024 13:50:53 GMT

Got a call from 01466260060 calming from three and offering me my remaining 10. Months contract for half price. Lol I thanked tham but I do not want any special offers

Re: Scam Calls

Mohsinkhan — Fri, 17 Oct 2025 18:15:09 GMT

0333 338 1040
is call from this number suspicious?

Re: Scam Calls

PeteG — Sat, 18 Oct 2025 10:14:23 GMT

Hello.

It looks like a Three number, so I wouldn't find it suspicious. You can always call the team on 333, and ask them what the reason for the call was.

Pete.