https://community.three.co.uk/t5/Account-and-services/genuine-offer-or-a-scam/m-p/27372#M5647 <P>Are Three offering free phones to customers who have 3g phones that will not work after 3g is switched off?<BR />There is an email received saying that this is the case.</P><P>&nbsp;</P> Fri, 29 Mar 2024 11:25:43 GMT EstherH 2024-03-29T11:25:43Z https://community.three.co.uk/t5/Account-and-services/genuine-offer-or-a-scam/m-p/27372#M5647 <P>Are Three offering free phones to customers who have 3g phones that will not work after 3g is switched off?<BR />There is an email received saying that this is the case.</P><P>&nbsp;</P> Fri, 29 Mar 2024 11:25:43 GMT https://community.three.co.uk/t5/Account-and-services/genuine-offer-or-a-scam/m-p/27372#M5647 EstherH 2024-03-29T11:25:43Z https://community.three.co.uk/t5/Account-and-services/genuine-offer-or-a-scam/m-p/27379#M5649 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/13247">@EstherH</a>,</P> <P>We're taking steps to help make sure customers with older devices are given notice and support with the 3g switch offs. I could definitely see scammers seeing this situation as an opportunity though. My understanding is that we're offering upgrades rather than completely new phones to affected customers.</P> <P>If you're not sure if a communication in genuine, then customer services can check your account to be certain it came from us.</P> <P>I'd also be happy to take a closer look, if you can share the info that was emailed to you? Just make sure to remove any personal/private info if you post this to the community.</P> <P>Thanks,<BR />Jonathan</P> Fri, 29 Mar 2024 13:33:57 GMT https://community.three.co.uk/t5/Account-and-services/genuine-offer-or-a-scam/m-p/27379#M5649 JonathanB 2024-03-29T13:33:57Z