https://community.three.co.uk/t5/Account-and-services/Content-filter-setting-ignored/m-p/27425#M5663 <P>Yep, same here, my adult content filter auto re-enabled itself 1 year after I turned it off. Then I use the Three account website where it asks me to enter my credit card details to verify age. I then enable the "Allow adult content" switch, I press continue button, Three says "<EM>All done. Your settings have been updated. We'll send you a confirmation text with the details". </EM>But I still can't access website blocked by the adult content filter.</P> Sat, 30 Mar 2024 01:32:29 GMT choccy1234 2024-03-30T01:32:29Z https://community.three.co.uk/t5/Account-and-services/Content-filter-setting-ignored/m-p/27417#M5660 <P>Three mobile contact customer for well over a decade. The whole time I've had the content filter turned off. Recently got three 5G home broadband 2 months ago. The content filter is turned off for that also.&nbsp;</P><P>This evening I'm being redirected, when connected to my home broadband or not, telling my the content filter is enabled.&nbsp;</P><P>I've just been through the website and through the app and for both numbers my account is showing that all content is allowed, i.e. no filtering.&nbsp;</P><P>I feel like some major part of the three network has just received an update and it's broken. This has happened to me before about 4 years ago. Iirc it ended up getting referred to the technical team, not long after everything suddenly started working again. It was tolerable before because I didn't also have my home broadband with three, but now I'm completely locked out since getting three home broadband.&nbsp;</P><P>It's anyone else experiencing this? Any suggestions? Any recourse for lack of agreed service?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000013805.png" style="width: 1344px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/1496i340DBFE05C75E79C/image-size/medium?v=v2&amp;px=400" role="button" title="1000013805.png" alt="1000013805.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000013808.png" style="width: 1344px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/1497i984FD5734BC9EEA9/image-size/medium?v=v2&amp;px=400" role="button" title="1000013808.png" alt="1000013808.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000013810.png" style="width: 1344px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/1500i1B4855DA1F4F4F3C/image-size/medium?v=v2&amp;px=400" role="button" title="1000013810.png" alt="1000013810.png" /></span></P><P> </P><P>&nbsp;</P> Fri, 29 Mar 2024 23:40:38 GMT https://community.three.co.uk/t5/Account-and-services/Content-filter-setting-ignored/m-p/27417#M5660 DrGreenGiant 2024-03-29T23:40:38Z https://community.three.co.uk/t5/Account-and-services/Content-filter-setting-ignored/m-p/27425#M5663 <P>Yep, same here, my adult content filter auto re-enabled itself 1 year after I turned it off. Then I use the Three account website where it asks me to enter my credit card details to verify age. I then enable the "Allow adult content" switch, I press continue button, Three says "<EM>All done. Your settings have been updated. We'll send you a confirmation text with the details". </EM>But I still can't access website blocked by the adult content filter.</P> Sat, 30 Mar 2024 01:32:29 GMT https://community.three.co.uk/t5/Account-and-services/Content-filter-setting-ignored/m-p/27425#M5663 choccy1234 2024-03-30T01:32:29Z