topic Re: Deactivating my voicemail in Account and services

Deactivating my voicemail

AbdulAziz — Wed, 27 Dec 2023 19:03:38 GMT

Hi how can I deactivate my voicemail.i am on three.tried to ring them at customer services but cannot speak personally

Re: Deactivating my voicemail

Anonymous — Wed, 27 Dec 2023 19:14:50 GMT

Astonishingly you can only deactivate voicemail by calling customer service. There is no short code to enable you to do it yourself. Should you decide to reactivate the service at some point in the future then the same thing applies. If you’re on payg then you will need to use live chat to contact them otherwise it’s 333.

Re: Deactivating my voicemail

Anonymous — Fri, 09 Feb 2024 09:00:39 GMT

Voicemail is always active by default!

Re: Deactivating my voicemail

Anonymous — Fri, 09 Feb 2024 10:48:28 GMT

If you’re saying that your voicemail was inactive and that was your choice but it was activated against your wishes by customer service,then I’d agree that’s a pain;but probably an error rather than a disregarding of you as a customer.

Re: Deactivating my voicemail

Steveyam — Fri, 19 Apr 2024 10:33:41 GMT

There is no option on 333 to deactivate voicemail.

Re: Deactivating my voicemail

Anonymous — Fri, 19 Apr 2024 10:41:29 GMT

Correct ! You’ll need to speak to customer service rather that use a non existent menu option.

Re: Deactivating my voicemail

JonathanB — Mon, 22 Apr 2024 15:24:41 GMT

Or have a chat with the team.