https://community.three.co.uk/t5/Account-and-services/no-allowance-showed-and-not-taken-from-credit/m-p/28276#M5826 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/14535">@annalise2003</a>,</P> <P>Sorry to hear this. Did the allowance eventually load, or had the card transaction for this failed? Have you managed to get this checked out with <A href="https://www.three.co.uk/support/contact-us" target="_self">customer services</A>, or was the issue sorted out in the end?</P> <P>Thanks,<BR />Jonathan</P> Mon, 22 Apr 2024 14:02:17 GMT JonathanB 2024-04-22T14:02:17Z https://community.three.co.uk/t5/Account-and-services/no-allowance-showed-and-not-taken-from-credit/m-p/28190#M5809 <P>my auto renew pack expired yesterday but it says in recent activity the purchase was complete yet it hasn't taken the money off my credit and not showing me my allowance&nbsp;</P> Thu, 18 Apr 2024 23:47:17 GMT https://community.three.co.uk/t5/Account-and-services/no-allowance-showed-and-not-taken-from-credit/m-p/28190#M5809 annalise2003 2024-04-18T23:47:17Z https://community.three.co.uk/t5/Account-and-services/no-allowance-showed-and-not-taken-from-credit/m-p/28276#M5826 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/14535">@annalise2003</a>,</P> <P>Sorry to hear this. Did the allowance eventually load, or had the card transaction for this failed? Have you managed to get this checked out with <A href="https://www.three.co.uk/support/contact-us" target="_self">customer services</A>, or was the issue sorted out in the end?</P> <P>Thanks,<BR />Jonathan</P> Mon, 22 Apr 2024 14:02:17 GMT https://community.three.co.uk/t5/Account-and-services/no-allowance-showed-and-not-taken-from-credit/m-p/28276#M5826 JonathanB 2024-04-22T14:02:17Z