topic Re: How to disable "Monthly Setup" in Account and services

How to disable "Monthly Setup"

teallen — Mon, 09 Oct 2023 07:43:45 GMT

Ever since getting my Samsung S22, it's been trying to force me to download certain apps. Initially I downloaded these apps and deleted them. But now every month I get anotification that I can't clear without installing and deleting these apps again. I don't want these apps, and I want to stop being told to install them. How do I disable th is?

Re: How to disable "Monthly Setup"

sc1999 — Mon, 09 Oct 2023 07:47:22 GMT

Which apps are they? There are a number of apps which cannot be deleted. Some are part of the os and some that Samsung have to install.

Re: How to disable "Monthly Setup"

Avondale — Mon, 09 Oct 2023 14:37:51 GMT

@teallen

Sounds to me like your handset could be infected with malware. It might be worth downloading something like AVG or Malwarebytes and scanning it for issues.

Re: How to disable "Monthly Setup"

sc1999 — Mon, 09 Oct 2023 14:54:29 GMT

There are a heap of Google apps that allow you to delete all of the updates and then reinstalls them when you're not looking.

Re: How to disable "Monthly Setup"

Makretas — Wed, 18 Oct 2023 07:55:05 GMT

I have the same problem. Three app has a "monthly setup" which they give you the recommended apps to download every month. You can unselect them all and then press- continue. It will not download any. But the problem is that it is occurring every month and it is annoying... I tried to search how to disable that but no luck yet. I feel you pal.

Re: How to disable "Monthly Setup"

sc1999 — Wed, 18 Oct 2023 08:25:08 GMT

Apple, android monthly or PAYG and where is this on the app as I cannot see any reference to it?

Re: How to disable "Monthly Setup"

ElisePorter — Sat, 02 Dec 2023 20:27:11 GMT

I couldn't agree with you more, its the most frustrating thing!

Re: How to disable "Monthly Setup"

Marcain — Thu, 25 Apr 2024 10:04:39 GMT

From Three Support;

Clear Cache for the Three App,

Uninstall Three app,

Clear Cache for any Browser App(s),

Turn Off Phone

Turn On Phone

Re-install Three App.

open Three App,

Re-Authenticate to your account etc as its now blank.

Access account etc, make sure apps logged in as normal.

That should fix it. but I wont know myself until next month. they suggested there was an issue with one of the updates of the App back in late 2023, reinstalling should resolve the issue.

Re: How to disable "Monthly Setup"

Dazdar — Thu, 25 Jul 2024 13:18:49 GMT

I get the 3 app after update show you recommend apps and gives you the option to deselect auto selected ones, so you un tick them but they still install on the phone.