topic Disable adult content in Account and services

Disable adult content

rishavluthra — Sun, 28 Apr 2024 20:18:53 GMT

I want to disable parental controls and to disable safe search as i am 24 years old

Re: Disable adult content

Anonymous — Sun, 28 Apr 2024 21:36:07 GMT

If you mean you want to remove the adult content filter from your account there are a few ways to do it. You can remove it yourself on the My Three app but you’ll need a credit (not debit) card as proof of age. Or you can contact customer service with your credit card and they can do it for you. If you don’t have a credit card customer service can also verify your age by doing a soft credit search. This won’t affect your credit rating in any way. I also assume you can go into a Three shop with your driving licence or passport,and they can arrange for it to be done for you.

Re: Disable adult content

JonathanB — Mon, 29 Apr 2024 10:52:40 GMT

Spot on @Anonymous, all the methods you've mentioned, including popping into Three store with photo ID will get this sorted out.