topic Re: Switching payg to pay monthly in Account and services

Switching payg to pay monthly

Prachi — Tue, 07 May 2024 17:37:19 GMT

How do I switch my PAYG to a contract using the same sim or number

Re: Switching payg to pay monthly

Anonymous — Tue, 07 May 2024 18:28:29 GMT

As far as I’m aware (PLEASE CONFIRM WITH CUSTOMER SERVICE) you need to get a PAC code for your payg number and port it out to another network,and at the same time pass a credit check with Three thereby getting a pay monthly number. Then you need to get a fresh PAC code from whichever network you ported your payg number out to and port it back into Three thereby replacing your (temporary) pay monthly number. You now have a contract with Three and your existing number. I’ve got to emphasise that this was the way it was done at the end of last year and things may have changed for the better. The golden rule is chat with customer service and check.

Re: Switching payg to pay monthly

MZone — Tue, 07 May 2024 19:35:24 GMT

Pretty sure @Anonymous is correct. You used to be able to do it by contacting customer services but since they updated their systems they are unable to do it unless it’s changed since the end of last year. Best bet is to get a PAC and transfer you number to another network. I believe ASDA PAYG is free and you don’t have to top up to do the switching.

Re: Switching payg to pay monthly

Anonymous — Tue, 07 May 2024 19:37:18 GMT

It’s ridiculous isn’t it mate. There has to be an easier way.

Re: Switching payg to pay monthly

MZone — Tue, 07 May 2024 20:12:34 GMT

For sure. I remember the days when it used to take 30 days to port your number form one network to another!

Re: Switching payg to pay monthly

Anonymous — Tue, 07 May 2024 21:34:05 GMT

Yes I well remember that!