topic Re: Contacted by three in Account and services

Contacted by three

Ldavis04 — Mon, 13 May 2024 18:50:06 GMT

Hi , I received a message from three saying the adult content had been turned off on my account and I had not changed this , I then received one saying my spend cap had been changed to unlimited and I had not changed this either

Is this anything to be concerned by

Re: Contacted by three

MZone — Mon, 13 May 2024 19:34:23 GMT

A few people are reporting SMS’s from Three so maybe an anomaly. If in doubt change your account password.

Re: Contacted by three

Anonymous — Mon, 13 May 2024 19:42:32 GMT

Any changes to your account not made by you is a clear cause for concern. Follow MZone’s advice and change your password but I would also call customer service to ensure no other unsolicited changes have been made to your account.

Re: Contacted by three

Raymac — Tue, 14 May 2024 09:12:26 GMT

I would be worried about Scammers, they are so sophisticated, the email might look like a genuine 3 txt.

They know your number is a 3 contract.

Beware if you now receive a call stating they are from 3, they might state something like you have been hacked, or their is a problem with your payment plan, or your payment plan price has been reduced.

They will attempt to receive your banking details, if you give them this your account will be emptied.