topic My plan billing in Account and services

My plan billing

Esoheomoruyi — Fri, 17 May 2024 09:02:54 GMT

hi three I was debited an extra amount of 36.94 after my monthly agreement debit of 82.91 has been made which is a total of £119 . Pls can I get an explanation for this or a refund

thanks

Re: My plan billing

MZone — Fri, 17 May 2024 09:05:15 GMT

You need to contact customer services here. We have no access to your account on this forum.

Re: My plan billing

Anonymous — Fri, 17 May 2024 09:06:50 GMT

Two things;your screenshot just shows a yellow triangle.Forum moderators have to approve photos but you really shouldn’t post any personal information for the sake of your own security. Which brings me to the second thing;we have no access to your account on this discussion forum so you need to contact customer service on 333.