https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30507#M6473 <P>Good luck and I hope you get sorted.</P> Fri, 24 May 2024 10:41:03 GMT Anonymous 2024-05-24T10:41:03Z https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30418#M6456 <P>The new website is NOT user friendly. I have had problems purchasing add-ons for the past few months since Three changed to the new webpage. In the past few months, it always shows £0 free SIM on the order summary when I bought the add-on but never have a new number/SIM card sent to me. This month, I have selected add-ons with unlimited texts and call as usual but this time the add-ons has been topped up to a 'new number' under my name. How can I reverse this and put the add-ons to my current number as there is no need for a new number. Thank you.</P> Thu, 23 May 2024 10:59:01 GMT https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30418#M6456 Ivy_3 2024-05-23T10:59:01Z https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30421#M6457 <P>Blimey what a nightmare! Speaking of nightmares you’ll need to start a live chat with customer service I’m afraid as this discussion forum has no access to your account.</P> Thu, 23 May 2024 11:22:59 GMT https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30421#M6457 Anonymous 2024-05-23T11:22:59Z https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30506#M6472 <P>Yes, I will do that soon. Thank you!&nbsp;</P> Fri, 24 May 2024 10:40:14 GMT https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30506#M6472 Ivy_3 2024-05-24T10:40:14Z https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30507#M6473 <P>Good luck and I hope you get sorted.</P> Fri, 24 May 2024 10:41:03 GMT https://community.three.co.uk/t5/Account-and-services/Problems-with-add-ons/m-p/30507#M6473 Anonymous 2024-05-24T10:41:03Z