topic Problems transferring number in Account and services

Problems transferring number

sdfsfadg — Tue, 04 Jun 2024 08:35:30 GMT

Order number is 3*********

Hi,

Problem: ordered new sim card. old number has not transferred despite explicitly putting in PAC code when ordering.

Order number is **********. Please help or I will need to cancel this contract ASAP.

Thanks,

(Post edited by Moderator to remove sensitive information) 04/06/2024.

Re: Problems transferring number

MZone — Mon, 03 Jun 2024 19:19:38 GMT

You need to contact customer services here.

Re: Problems transferring number

Anonymous — Mon, 03 Jun 2024 20:42:32 GMT

Firstly you should not put order numbers on this public forum for obvious reasons. Secondly as Ive said this is a public forum and not customer service and you’ll need to contact them to resolve your issue. Just as an aside ports can take up to 10 pm to complete.
I wish you well.

Re: Problems transferring number

rky — Mon, 03 Jun 2024 21:55:11 GMT

Please edit your post and mask your order number