topic Re: Billing in Account and services

Billing

LeonMullen19 — Mon, 10 Jun 2024 17:24:53 GMT

Hey there, I was wondering if I’d be able to get an extension on my bill this month till next month and I can pay together. I have recently been made redundant and will not have the money to pay my bill till 21/07/2024

can you help me?

Re: Billing

Geluk — Mon, 10 Jun 2024 18:50:04 GMT

This is a customer forum; you need to speak to 3 directly. Not paying at agreed time, will harm your credit score.

Re: Billing

KateS — Tue, 11 Jun 2024 13:53:31 GMT

Hey @LeonMullen19,

I'm really sorry to hear you've recently been made redundant and understand how stressful this time may be.

If you're experiencing financial challenges and you don't think you can pay your bill on time, we've got some options that might help.

Please reach out to our Customer Service team, they'll be able to discuss this further.

Thanks,
Kate