topic Re: Why won't my data reset in Account and services

Why won't my data reset

alanslost1 — Thu, 13 Jun 2024 09:08:03 GMT

My should reset to 12 GB on 12/6/24 but I have no data my bill has been paid

Re: Why won't my data reset

MZone — Thu, 13 Jun 2024 12:03:41 GMT

Please contact Customer Service team to look into this further.

Re: Why won't my data reset

KateS — Fri, 14 Jun 2024 11:24:49 GMT

Hey @alanslost1,

I'm sorry to hear you've experienced a delay with your allowances resetting.

Did you reach out to our Customer Service teams as suggested by @MZone? If so, did they manage to get this resolved?

Thanks,
Kate