topic Re: Three validation in Account and services https://community.three.co.uk/t5/Account-and-services/Three-validation/m-p/32167#M6965 <P>If it was the genuine Three chat then it should be fine. Scammers can't do much with just sort code and account details anyway, they would need other info.</P><P>If you were upgrading your phone then Three would need to confirm these details to set up a new Device Payment direct debit. Check your Three account to see if the correct upgrade is now showing and check your bank account for a new direct debit appearing.</P><P>If you still have any concerns check your bank account daily for any payment going out or direct debit that you don't recognise. Download a banking app to your phone if you don't have one, makes it easier to check often.</P> Fri, 21 Jun 2024 06:24:10 GMT Mike2024 2024-06-21T06:24:10Z Three validation https://community.three.co.uk/t5/Account-and-services/Three-validation/m-p/32154#M6961 <P>I recently went to upgrade and used the online chat. They requested my account number and sort code for validation. is this a scam?</P> Thu, 20 Jun 2024 21:36:16 GMT https://community.three.co.uk/t5/Account-and-services/Three-validation/m-p/32154#M6961 OwennTodd 2024-06-20T21:36:16Z Re: Three validation https://community.three.co.uk/t5/Account-and-services/Three-validation/m-p/32167#M6965 <P>If it was the genuine Three chat then it should be fine. Scammers can't do much with just sort code and account details anyway, they would need other info.</P><P>If you were upgrading your phone then Three would need to confirm these details to set up a new Device Payment direct debit. Check your Three account to see if the correct upgrade is now showing and check your bank account for a new direct debit appearing.</P><P>If you still have any concerns check your bank account daily for any payment going out or direct debit that you don't recognise. Download a banking app to your phone if you don't have one, makes it easier to check often.</P> Fri, 21 Jun 2024 06:24:10 GMT https://community.three.co.uk/t5/Account-and-services/Three-validation/m-p/32167#M6965 Mike2024 2024-06-21T06:24:10Z