topic Bad service over and over considering leaving now!!! Fuming!! in Account and services

My pay as you go deal won't expire untill 2222. Why!? How?

Roobarbwire — Wed, 26 Jun 2024 03:50:04 GMT

My pay as you go deal won't expire untill 2222. Why!? How?

Re: My pay as you go deal won't expire untill 2222. Why!? How?

Roobarbwire — Wed, 26 Jun 2024 05:18:35 GMT

It won't let me top, use my Internet, or cancel the deal, thanks 3 for making another brick phone for me, remember when you black listed my last dim when all I was doing was tethering and you thought I was up to something dodgy and just strait up cut me off and I have disabilities and my phone is a life line, fantastic I couldn't give you a bigger round of applause. Absolutely appalling!

Re: My pay as you go deal won't expire untill 2222. Why!? How?

Geluk — Wed, 26 Jun 2024 06:19:14 GMT

Contact them directly via CHAT.

Re: My pay as you go deal won't expire untill 2222. Why!? How?

Roobarbwire — Wed, 26 Jun 2024 07:33:18 GMT

I can only go on the 3 app it's self, without actual Internet I can't use the chat

Bad service over and over considering leaving now!!! Fuming!!

Roobarbwire — Wed, 26 Jun 2024 09:05:55 GMT

They done nothing at all it's still the same!

Re: My pay as you go deal won't expire untill 2222. Why!? How?

KateS — Thu, 27 Jun 2024 12:49:43 GMT

Hey @Roobarbwire,

Is this a Data Pack you're referring to? If so, which pack have you selected and when was it activated?~

Are you able to view this on the My3 app or online, at all?

Feel free to attach a screenshot (removing any personal details) and I'll take a look at it.

Thanks,
Kate