Fraud

Fareed123 — Mon, 10 Jun 2024 15:22:25 GMT

Hello Mohammad ****** ***** ,

Welcome to three and your new Device Plan.

We'll send you the details for your Airtime or Connectivity Plan separately.

Please take a moment to check that everything's correct

If not, just let us know using the details at the bottom of this email. Your Device Plan reference number is 1********* please mention this if you get in touch.

To confirm, your Device Plan has now been completed. It's been signed by us, on exactly the same terms as we provided to you. You can request a copy of the signed Device Plan from us at any time.

Thanks again for choosing Three, it's great you have you on board. We are upgrading your Existing contract.

Sim Plan:

+Unlimited Calls in UK

+Unlimited texts messages

+Unlimited Internet Data

+500 International Callings

I wanted to ask that I was offered a promotion deal by these 2 numbers:

1. 0**********

2. 0**********

They said you will receive a contract and samsung airbuds.I also did a upfront payment of 25 pounds and provided the financial info over the phone.

Is it some sort of scam or the delivery was wrongly delivered?

I received a Iphone instead

Also if its a scam, How can I get my 25 pounds back?

Please help.

(Post edited by Moderator to remove personal information)

Returns and Exchange

Fareed123 — Wed, 05 Jun 2024 17:15:05 GMT

As mentioned earlier I was subject to fraud as it was confirmed today and I have done all necessary steps as I contacted three, they said they will send the driver tomorrow to collect the parcel and your 25 pounds will be refunded back in 5 to 7 days and also your contract will be cancelled that was a scam.

03333031479...This was my Three customer service number.

Can anyone guide what necessary steps should I ensure?

Also I blocked my bank card as update them with fraud activity and they will order new one for me.

As I did the biggest mistake by providing account number , sort code, card number and cvc.

As Three will never ask for any financial information.

Please guide me should I return my parcel and what to do next?

Thanks

topic Returns and Exchange in Account and services

Fraud

Returns and Exchange