https://community.three.co.uk/t5/Account-and-services/Proof-of-usage/m-p/32846#M7144 <P><SPAN>It might be worth your time raising a complaint via this page&nbsp;<A href="https://bit.ly/3RaqpvS" target="_blank">https://bit.ly/3RaqpvS</A></SPAN></P> Thu, 04 Jul 2024 17:38:33 GMT MZone 2024-07-04T17:38:33Z https://community.three.co.uk/t5/Account-and-services/Proof-of-usage/m-p/32803#M7133 <DIV class=""><DIV class=""><DIV class=""><P class="">on<SPAN>&nbsp;</SPAN><SPAN class=""><SPAN class="">‎08-17-2022</SPAN><SPAN>&nbsp;</SPAN><SPAN class="">03:30 AM</SPAN></SPAN></P></DIV></DIV></DIV><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P>Hi</P><P>My phone has been stolen over a month ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.</P><P>I have contacted three more than 7 times!! That's right, 5 times and I still have yet to receive this information. The customer service is appalling. I have been told multiple times between each call I would have to wait 72 hours and that they would get it sorted and I wouldn't have to worry but it's been OVER a month now and I can't progress on with my insurance claim. I am a paying customer and this is unacceptable. This is very infuriating and I am very close to cancelling my contract with Three.</P><P>Please can someone assist me?</P></DIV></DIV></DIV></DIV></DIV> Wed, 03 Jul 2024 17:04:13 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-usage/m-p/32803#M7133 Ronakpatel 2024-07-03T17:04:13Z https://community.three.co.uk/t5/Account-and-services/Proof-of-usage/m-p/32846#M7144 <P><SPAN>It might be worth your time raising a complaint via this page&nbsp;<A href="https://bit.ly/3RaqpvS" target="_blank">https://bit.ly/3RaqpvS</A></SPAN></P> Thu, 04 Jul 2024 17:38:33 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-usage/m-p/32846#M7144 MZone 2024-07-04T17:38:33Z