topic Re: Please cancel my add on in Account and services

Please cancel my add on

Asfah_Alves — Sun, 13 Nov 2022 19:58:44 GMT

I would like to cancel the “insurance full cover add on” how do I do this?

Re: Please cancel my add on

StephR — Mon, 14 Nov 2022 14:11:23 GMT

Hi there Asfah_Alves,

To cancel your insurance policy, you just need to get in touch with us. I've sent you a PM with a few more details on how to do that 😊

StephR

Re: Please cancel my add on

Xez — Wed, 23 Nov 2022 22:18:34 GMT

Can you please cancel my Add-on? Thanks

Re: Please cancel my add on

StephR — Thu, 24 Nov 2022 09:38:23 GMT

Hey @Xez, are you looking to cancel the insurance you took out for your device? If so, you'll need to get in touch with us, so we can remove that for you. Let me know and I'll point you in the right direction for that.

If you want to cancel a data or call abroad add-on, you should be able to do that via the Three App or My3 online. Are you having trouble with that, or getting an error message when you try?

Let us know more and we'll do all we can to help 😊