topic email address to customer service in Account and services

email address to customer service

sagittarius — Wed, 24 Jul 2024 21:52:38 GMT

Does anybody know email address to customer service. Chat assistant asked me to send something but didn't give me email address to send the info to. pleaseeee

Re: email address to customer service

Geluk — Thu, 25 Jul 2024 06:36:57 GMT

There isn't one!

Re: email address to customer service

JonathanB — Thu, 25 Jul 2024 11:20:52 GMT

Hi @sagittarius,

If you need to send some sort of proof or other document to us it's: proofs@contact.three.co.uk you'd send this to.

Thanks,
Jonathan

Re: email address to customer service

Jparry — Sun, 24 Aug 2025 13:32:54 GMT

Thankyou for your help ,

I have sent the proof of postage and delivery now, hopefully that is the end of it .thanks

Re: email address to customer service

Jparry — Sun, 24 Aug 2025 13:34:20 GMT

I hope you are wrong .

Re: email address to customer service

Jayantkhanna — Thu, 30 Oct 2025 23:40:42 GMT

Hello,

I am facing a problem with my Three SIM. The network signal in my area is very weak, and I often have no service or very slow internet. Because of this, I am unable to use my phone properly.

Also, I feel that my current plan is quite expensive considering the poor network quality. Please check my account and let me know if there are any better or cheaper plans available.

Kindly look into the network issue in my area and help me resolve this as soon as possible.

Re: email address to customer service

PeteG — Fri, 31 Oct 2025 10:08:20 GMT

Hello.

This is a space for Three customers to interact with each other, no one here can see or access your account. I'd recommend reaching out to the support team where you can get advice regarding your price plan and network issues.

Pete.

Re: email address to customer service

Chelski — Sat, 01 Nov 2025 13:14:12 GMT

Did you sort this? I’ve been having the exact same problem with my phone!