topic Re: My sim services should be start again in Account and services

My sim services should be start again

Lovepreet — Sun, 28 Jul 2024 00:41:39 GMT

I pay my due .. so please start my sim services

Re: My sim services should be start again

Geluk — Sun, 28 Jul 2024 07:06:59 GMT

Don't be late paying, or this'll happen; you need to phone 3 to sort on 333.

Re: My sim services should be start again

MZone — Sun, 28 Jul 2024 09:32:02 GMT

Can take a few days for the payment to reach your account. They will not unblock until this happens.

Re: My sim services should be start again

PeteG — Mon, 29 Jul 2024 16:20:11 GMT

Hello.

As MZone mentioned, it can take time for the payment to reach your account. Up to 5 working days depending on the payment method you chose.

If you paid by card over the automated system, or with a member of the team, the lines normally restore much faster, and you'd usually be back online within hours rather than days. If you did make the payment by card, I'd recommend following the advise from Geluk and heading through to speak to the team on 333, or 0333 338 1001 if calling from another number, and asking the team to look into it for you.

Pete.