topic Re: Smartwatch pairing plan in Account and services

Smartwatch pairing plan

Hound — Fri, 26 Jul 2024 08:03:30 GMT

Can anyone help?

I was recently gifted a Galaxy 7 smartwatch, I have linked it to my phone, however, I am having alot of difficulty setting up the smartwatch pairing plan.

The instructions on the Three app say in the Wearable app, open watch settings, set up mobile plan, that option isn't there though.

I tried on Chat with Three but they just referred me to the same instructions

I went into a Three store and they told me they couldn't do anything and I needed to call customer services

I called customer services and again they referred me to the same I structures that don't work!

I'm tearing out what hair I have left

Re: Smartwatch pairing plan

MZone — Sun, 28 Jul 2024 09:13:28 GMT

Have a look at the guide/FAQs here.

Re: Smartwatch pairing plan

Hound — Sun, 28 Jul 2024 12:25:36 GMT

Yep thise are the instructions I refer to where the option "set up mobile plan" isn't there on my phone

Re: Smartwatch pairing plan

MZone — Sun, 28 Jul 2024 13:24:39 GMT

Are you on PAYG or pay monthly?

Re: Smartwatch pairing plan

MZone — Sun, 28 Jul 2024 13:23:34 GMT

Are you on PAYG or pay monthly?

Re: Smartwatch pairing plan

Hound — Sun, 28 Jul 2024 15:36:21 GMT

I'm on contract, pay monthly