https://community.three.co.uk/t5/Account-and-services/Need-help/m-p/7388#M775 <P>Hi,&nbsp;</P><P>I’ve recently got a sim with 3. I was away on holiday when I ordered it and haven’t long got back. I’ve put the sim in my phone and tried making an account/logging in but it just keeps saying error. I also asked to transfer my old phone number onto here and it never happened. Hoping you can help.&nbsp;<BR /><BR /></P><P>Thanks</P><P>sophie&nbsp;</P> Thu, 24 Nov 2022 11:29:44 GMT Darlingtonxx 2022-11-24T11:29:44Z https://community.three.co.uk/t5/Account-and-services/Need-help/m-p/7388#M775 <P>Hi,&nbsp;</P><P>I’ve recently got a sim with 3. I was away on holiday when I ordered it and haven’t long got back. I’ve put the sim in my phone and tried making an account/logging in but it just keeps saying error. I also asked to transfer my old phone number onto here and it never happened. Hoping you can help.&nbsp;<BR /><BR /></P><P>Thanks</P><P>sophie&nbsp;</P> Thu, 24 Nov 2022 11:29:44 GMT https://community.three.co.uk/t5/Account-and-services/Need-help/m-p/7388#M775 Darlingtonxx 2022-11-24T11:29:44Z https://community.three.co.uk/t5/Account-and-services/Need-help/m-p/7424#M782 <P>Hi Sophie,</P> <P>Welcome to Three and to the Three Community! I'm sorry to hear you're running into issues with accessing your account, and with the transfer of your old number.</P> <P>Are you able to give us a little more information about what's been happening? If you can share the error message then we'll have a better idea on where to direct you next.</P> <P>Is the number you're transferring from a different network, or from another Three account?</P> <P>Thanks,<BR />JonathanB</P> Fri, 25 Nov 2022 15:25:46 GMT https://community.three.co.uk/t5/Account-and-services/Need-help/m-p/7424#M782 JonathanB 2022-11-25T15:25:46Z