topic Re: Was it really Three? in Account and services

Was it really Three?

HELENA — Thu, 16 May 2024 10:36:55 GMT

I have just had a telephone call claiming to be from Three offering a 45% discount on my bill no strings attached.After being asked to spell my email address 3 times I felt something wasn't quite right,declined the offer and hung up.The telephone number was a Liverpool one.Has anyone else had a call like this and if so was it really Three.

Re: Was it really Three?

MZone — Thu, 16 May 2024 10:58:14 GMT

3 direct usually call from an 03 number so either a scammer or a 3rd party.

Re: Was it really Three?

Anonymous — Thu, 16 May 2024 11:10:26 GMT

This is more than likely a scam. Three do their marketing via text with a hyperlink or email and as MZone has said,Three’s numbers always start with 0333. Of course it could be a third party affiliate company selling Three plans quite legitimately but remember the old adage if it seems too good too be true etc etc.

Re: Was it really Three?

PeteG — Fri, 17 May 2024 16:31:41 GMT

Hello.

Do you know the number that called you? As MZone and Paddiewack have correctly mentioned, calls from Three will usually have specific start to them. If you can confirm the first 4 digits of the number that called you, it should give us the answer.

Pete.

Re: Was it really Three?

HELENA — Fri, 17 May 2024 18:08:35 GMT

It was a Liverpool number which I rang and it was a car showroom.The staff member I spoke to said they get calls like mine asking if they are Three constantly.

Re: Was it really Three?

Anonymous — Fri, 17 May 2024 18:11:02 GMT

Scam then. Be careful and don’t take anything on face value.

Re: Was it really Three?

TJo — Fri, 14 Jun 2024 18:51:35 GMT

Ive just had the same call 5 min ago. Call came from Gravesend. As soon as she said 45% discount I just laughed. If Three offered every customer 45% discount they would be out of business so hung up.

Re: Was it really Three?

Claws — Wed, 20 Nov 2024 12:49:09 GMT

I just got a call as well, this is scary the number was 01*********

Re: Was it really Three?

JonathanB — Tue, 13 Aug 2024 16:11:11 GMT

Hi @Claws,

Sorry to hear this, you can read more about fraud, scams and how to report them on our Fraud to watch out for page,

Thanks,
Jonathan

Re: Was it really Three?

Averagejoe1234 — Wed, 20 Nov 2024 12:49:26 GMT

020 **** **** was today but they're fairly regular getting them three times a week and rather pushy this time today with the 45% discount line... I just reply. That's great, yes please, you've got my details so just apply that thanks, then hang up.

Re: Was it really Three?

JonathanB — Wed, 20 Nov 2024 12:53:36 GMT

Hi @Averagejoe1234,

Thanks for helping raise awareness about this, we've removed the number shared as these are generally "spoofed" so the UK number showing isn't actually the line you're really being called from. Unfortunately many of the numbers showing on caller ID for these scams are real landlines and mobiles used by unsuspecting individuals and businesses. As mentioned in earlier responses, we call from 03 numbers, so any 01, 02, or 07 caller saying they're representing Three is at best a 3rd party dealer, and more likely a fraudster.

There's advice on how to report these calls on our Fraud to watch out for page.

Thanks,
Jonathan

Re: Was it really Three?

Colin123 — Mon, 02 Dec 2024 13:00:10 GMT

I have just had the same. Sounded too good to be true and couldnt tell me how long i had left on my contract.

Re: Was it really Three?

CL — Mon, 03 Mar 2025 14:25:01 GMT

Had the same just now . Told them to send me the e-mail and I get back to them. Obviously not. Discount offered was 35%, sent me a code onto my mobile phone i should use for verification. They couldn't spell my name, told them that they should know my nane and spell it correctly if I'm their customer and tgey are three. They hung up when they didn't get anywhere.

Re: Was it really Three?

JadeF — Tue, 04 Mar 2025 12:25:22 GMT

Hey there.

Welcome to the Three Community page @CL

This definitely doesn't sound like us, and would recommend that you don't provide any further information to them.

You can find information on how best to deal with this along with common fraud here.

Thanks, Jade

Re: Was it really Three?

Sophielouise — Thu, 21 Aug 2025 12:17:57 GMT

I just had this from a Brighton area code again offering 45% off my bill, entertained them for a moment and then they sent me a link to reset my password so I ended the call right away. I then got another call I ignored from a London area code which kept calling me.

Re: Was it really Three?

PeteG — Fri, 22 Aug 2025 08:23:31 GMT

Hey, Sophie.

Welcome to Three Community.

That sounds like a scam, you did the right thing in ending the call.
It might be worth reaching out to the Support Team to let them know you had the call and that someone tried to reset your password.

Pete.

Re: Was it really Three?

Jazmin90 — Tue, 09 Sep 2025 14:59:22 GMT

I have just received a call just like this, they really struggled to get my email right to validate the “offer” so suggested we do it manually so I hung up, I’d rather not have the offer lol