https://community.three.co.uk/t5/Account-and-services/Top-up-data-allowance/m-p/34761#M7806 <P>Hello there.&nbsp;</P> <P>It sounds like you just applied a top up credit to the account rather than spending the £10 on a specific data pack. Doing that would just leave the credit on the account without any allowances, so any usage would be deducted from the credit.&nbsp;</P> <P>If you buy the Data Pack directly next time, it'll apply the allowance immediately so that it can be used right away.</P> <P>Pete.</P> Mon, 12 Aug 2024 18:25:28 GMT PeteG 2024-08-12T18:25:28Z https://community.three.co.uk/t5/Account-and-services/Top-up-data-allowance/m-p/34669#M7787 <P>I wanted to top up my E-SIM data pack. Previously it was £10 per month 3GB Data, unlimited text and calls. I topped up and the calls and texts come out of my credit.<BR />How do I get this fixed.<BR />Online and the App won't let me, on the phone it keeps sensing me validation texts.<BR /><BR />Guess I'll have to visit a shop.<BR /><BR /></P> Sat, 10 Aug 2024 09:41:54 GMT https://community.three.co.uk/t5/Account-and-services/Top-up-data-allowance/m-p/34669#M7787 mrg9999 2024-08-10T09:41:54Z https://community.three.co.uk/t5/Account-and-services/Top-up-data-allowance/m-p/34761#M7806 <P>Hello there.&nbsp;</P> <P>It sounds like you just applied a top up credit to the account rather than spending the £10 on a specific data pack. Doing that would just leave the credit on the account without any allowances, so any usage would be deducted from the credit.&nbsp;</P> <P>If you buy the Data Pack directly next time, it'll apply the allowance immediately so that it can be used right away.</P> <P>Pete.</P> Mon, 12 Aug 2024 18:25:28 GMT https://community.three.co.uk/t5/Account-and-services/Top-up-data-allowance/m-p/34761#M7806 PeteG 2024-08-12T18:25:28Z