Contract ending

Vinny66 — Sun, 25 Aug 2024 05:50:16 GMT

My contract ended on 22nd of August, as yet I have not received the promised letter or email from you to show me my options for new contract?

Re: Contract ending

PeteG — Mon, 26 Aug 2024 12:01:08 GMT

Hello.

I'm not sure what letter you're referring to, Vinny.

Older plans continue rolling as they were unless they are no longer available, in which case we'd reach out to you to let you know that it's no longer available.

Newer plans would have the device finance complete and it would drop off on it's own, leaving just the air time rolling each month.

If you're looking to get an upgrade, or go onto a SIM only plan, you can log into My3 to explore the options, alternatively, you can reach out to the Support Team to explore the options.

Pete.

topic Re: Contract ending in Account and services

Contract ending

Re: Contract ending