https://community.three.co.uk/t5/Account-and-services/Three-Pay/m-p/35887#M8115 <P>I have a £384 limit but I can't even make a 1.99 purchase using three pay.</P><P>&nbsp;</P><P>Your useless Indian live chat say not an issue their end but every service that accepts says it's three saying no funds. Have increased limit by £100 and still no resolution.</P><P>&nbsp;</P><P>Who can I escalate this to as it worked every month until this one. Balance is clear also&nbsp;</P> Thu, 05 Sep 2024 07:59:40 GMT Sunderland57 2024-09-05T07:59:40Z https://community.three.co.uk/t5/Account-and-services/Three-Pay/m-p/35887#M8115 <P>I have a £384 limit but I can't even make a 1.99 purchase using three pay.</P><P>&nbsp;</P><P>Your useless Indian live chat say not an issue their end but every service that accepts says it's three saying no funds. Have increased limit by £100 and still no resolution.</P><P>&nbsp;</P><P>Who can I escalate this to as it worked every month until this one. Balance is clear also&nbsp;</P> Thu, 05 Sep 2024 07:59:40 GMT https://community.three.co.uk/t5/Account-and-services/Three-Pay/m-p/35887#M8115 Sunderland57 2024-09-05T07:59:40Z https://community.three.co.uk/t5/Account-and-services/Three-Pay/m-p/36224#M8221 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/22643">@Sunderland57</a>,</P> <P>Sorry to hear you've been running into these issues with making Three Pay purchases. I'll do my best to help or point you in the right direction.</P> <P>Can you let me know a bit more about the issue. So just to check it's since your new bill cycle started, have you renewed your plan or made any other significant changes to your account?<BR />What error message are you seeing?<BR />Have you tested making purchases on different apps or services, or is it one specific £1.99 purchase?</P> <P>Thanks,<BR />Jonathan</P> Thu, 12 Sep 2024 14:24:42 GMT https://community.three.co.uk/t5/Account-and-services/Three-Pay/m-p/36224#M8221 JonathanB 2024-09-12T14:24:42Z