topic Your call cannot be continued in Account and services

Your call cannot be continued

Bunney18 — Sun, 08 Sep 2024 00:20:53 GMT

Hi have this message can't make calls or send texts and data not working for past 6 hours and can't get hold of 3 thanks

Re: Your call cannot be continued

Bunney18 — Sun, 08 Sep 2024 00:21:40 GMT

Probably 8 hours actually

Re: Your call cannot be continued

Geluk — Sun, 08 Sep 2024 09:28:18 GMT

Why haven't you dialled 333, or contacted them via CHAT; not that difficult is it?

Re: Your call cannot be continued

JonathanB — Tue, 10 Sep 2024 12:32:40 GMT

Hi @Bunney18,

I'm sorry to hear that you've been unable to use some of your services over the weekend. Did this issue get resolved, and did you manage to get in touch?

You can find all the options to contact us here.

Thanks,
Jonathan

Re: Your call cannot be continued

gi1 — Mon, 09 Dec 2024 12:03:12 GMT

Your call cannot be continued i have this problem now in all my phone numbers want to know what is happening

Re: Your call cannot be continued

JadeF — Tue, 10 Dec 2024 14:38:11 GMT

Hey @gi1

Are you able to use data and send texts ok?

Have you managed to reach out to our Customer service team so we can view your account?

Jade