topic Starting a new sim contract in Account and services

Starting a new sim contract

Henrywalkerr — Tue, 10 Sep 2024 07:55:42 GMT

I am at the end of my phone and sim contract and I wanted to know if I could upgrade with just a sim only deal and then buy the newest phone through Apple instead. Would a sim card be transferable to the new device when I want to buy it

Re: Starting a new sim contract

Anonymous — Tue, 10 Sep 2024 18:27:04 GMT

This would definitely be ok.

Re: Starting a new sim contract

JonathanB — Wed, 11 Sep 2024 09:33:35 GMT

Hi @Henrywalkerr,

100% there's no issues with moving between Device and SIM only plans. We can't always promise to have as much support for a handset purchased through a 3rd party, particularly if we don't range it ourselves, but all Apple devices are pretty consistent regardless of whether purchased directly from us or not.

And yes, there's no issues with simply swapping your existing SIM into any unlocked handset.

Thanks,
Jonathan