topic Re: Porting number to new contract in Account and services

Porting number to new contract

Kimc90 — Wed, 11 Sep 2024 11:44:05 GMT

Hi I am wondering if anyone can assist me I have found a good deal with three but it’s not a upgrade deal

three have said I can port my number to a new contract but I am wondering if I was to port my number to a different network then take a new contract out with three and then port my number over that way is this the best way?

Re: Porting number to new contract

Kimc90 — Wed, 11 Sep 2024 15:41:00 GMT

Sorry I mean can’t port my number over to a new contract

Re: Porting number to new contract

JonathanB — Thu, 12 Sep 2024 09:37:22 GMT

Hi @Kimc90,

It's usually intended to do an upgrade rather that take out a new line. Did you speak with the upgrades team to check if they could match this? If they can't for some reason, what you've described is possible.

I'd recommend if porting out and back in to take a PAYG SIM from the new provider though, rather than taking on an unnecessary extra credit check with another provider, then another one with Three for the "new" line.

Thanks,
Jonathan