Data pack and three messages

ellaov — Wed, 04 Sep 2024 12:01:50 GMT

I have had text messages to say that my data pack has run out but on the three app it says it expires on the 13th of September but then my data has stopped working and I can’t buy another data pack because it says I already have on active!!

Re: Data pack and three messages

JonathanB — Thu, 12 Sep 2024 14:28:27 GMT

Hey @ellaov,

Sorry for the delay in your post being picked up. You can only have one Data Pack at a time, but you can add a Data Boost add on in the interim whilst waiting for your current pack to expire. Here's more info on the options. The page I've linked opens on the Pay Monthly tab, but you'll see a PAYG tab on there too.

Thanks,
Jonathan

topic Re: Data pack and three messages in Account and services

Data pack and three messages

Re: Data pack and three messages