topic Re: Iphone 16 pro Delivery in Account and services

Iphone 16 pro Delivery

idontknowwhat — Fri, 20 Sep 2024 07:14:32 GMT

Hello everyone

Just for fun to keep everyone in the loop, when we all expect our new iphones.

I got an email from three at 11:12pm from DPD saying 'We're expecting your Three parcel' I am hoping I get it today but Im sure it wont as still no updates. I am flying abroad for a week tomorrow morning so hoping is today and not have to wait a week till I am able to redeliver it.

Re: Iphone 16 pro Delivery

MustafaS — Fri, 20 Sep 2024 08:50:36 GMT

Hi mate, I got the email like 45 mins ago with the same text in tracking details…let’s see what happens. I’ve chosen premium delivery.

Re: Iphone 16 pro Delivery

MustafaS — Fri, 20 Sep 2024 08:52:07 GMT

Does the email get sent when it’s due to be delivered today? Any ideas?

Re: Iphone 16 pro Delivery

idontknowwhat — Fri, 20 Sep 2024 08:55:03 GMT

Not sure tbh mine still hasnt been updated since i got the email so i doubt it will be delivered today

Re: Iphone 16 pro Delivery

MustafaS — Fri, 20 Sep 2024 08:57:15 GMT

I read it somewhere on Three community that the you get an email on the day of delivery but I’m not sure if the email would be about the time of delivery and/or tracking details from three.

Re: Iphone 16 pro Delivery

MustafaS — Fri, 20 Sep 2024 08:57:55 GMT

Maybe @JonathanB can help

Re: Iphone 16 pro Delivery

Azeem — Fri, 20 Sep 2024 12:01:07 GMT

Hey

did you receive your iphone or not ?

Re: Iphone 16 pro Delivery

idontknowwhat — Fri, 20 Sep 2024 12:34:24 GMT

Unfortunately nope it’ll probably be tomorrow when I am on the plane 🥲🥲

Re: Iphone 16 pro Delivery

Azeem — Fri, 20 Sep 2024 12:58:57 GMT

Is there any option to cancel our phone delivery and then buy a new one directly from three store. I ordered mine on 16th September, was told it would be delivered on 24th September and last night I got a message from them that it is delayed for 2nd of October. It’s currently not with Dpd, so am I eligible to cancel it and go to three to buy a new one directly from them if they have in stock ???

Re: Iphone 16 pro Delivery

JonathanB — Fri, 20 Sep 2024 14:58:36 GMT

Hi @MustafaS,

That's right, you should expect to receive a message from DPD with a one hour timeslot, this will be on the delivery date itself, and is part of their process, so it's usually triggered when the driver physically has your parcel in the van.

These are generally sent in the morning, but they could be sent anywhere up till about 2PM if the delivery is going out later in the day. DPD, like Three, will have very high demand to deliver iPhones along with all their usual consignments, so thanks for your patience everyone. We know everyone is really keen to receive their new phones.

Thanks,
Jonathan

Re: Iphone 16 pro Delivery

Azeem — Fri, 20 Sep 2024 15:22:31 GMT

Hey @JonathanB could you reply to my last email pleasee

Re: Iphone 16 pro Delivery

idontknowwhat — Fri, 20 Sep 2024 15:32:48 GMT

Update

I have had an email from three that my iPhone is on the way like suspected it’ll be tomorrow

I’ll have to change the date till the week I’m back in the uk

Re: Iphone 16 pro Delivery

JonathanB — Mon, 23 Sep 2024 15:59:23 GMT

Hi @Azeem,

Although you can request a cancellation to your order, we wouldn't recommend this. Particularly, if this for an upgrade it'll usually take a few days for the order to be stopped, and you wouldn't be able to do an alternative upgrade for the same number till this processes.

Furthermore, when you place the new order you'll be making a new application including the associated credit checks.

Thanks,
Jonathan

Re: Iphone 16 pro Delivery

Robyn1 — Tue, 01 Oct 2024 21:02:14 GMT

I had the same message saying 2nd October then I called them and suddenly it's the 9th of October!! Fuming

Re: Iphone 16 pro Delivery

kinsas — Sun, 06 Oct 2024 17:12:48 GMT

your phone probably still on its way isnt?

Re: Iphone 16 pro Delivery

kinsas — Sun, 06 Oct 2024 17:14:51 GMT

have you received your phone ?