https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37669#M8715 <P>Thanks Mzone. Will do&nbsp;</P> Thu, 03 Oct 2024 15:06:08 GMT eddy256 2024-10-03T15:06:08Z https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37577#M8688 <P>Terrible service from three. I lost my phone while on holiday. I raised a request on the 25th September to get a proof of usage document to take to my insurance company to claim my device. I was asked to provide a proof of purchase document which I sent over a week ago. I was told the process would take about 5 day which in it's self is ridiculous. But fine I waited only to reach out to them today and I'm told that I have wait another 5 days. Surely it shouldn't take this long to get a proof of usage document. Worst part they give you no update on the process.<BR /><BR />If joining beware, definitely looking into cancel my contract.</P> Wed, 02 Oct 2024 12:37:50 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37577#M8688 eddy256 2024-10-02T12:37:50Z https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37631#M8701 <P><SPAN>It might be worth your time raising a complaint via this page&nbsp;<A href="https://bit.ly/3RaqpvS" target="_blank">https://bit.ly/3RaqpvS</A></SPAN></P> Thu, 03 Oct 2024 08:46:42 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37631#M8701 MZone 2024-10-03T08:46:42Z https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37669#M8715 <P>Thanks Mzone. Will do&nbsp;</P> Thu, 03 Oct 2024 15:06:08 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-usage-request/m-p/37669#M8715 eddy256 2024-10-03T15:06:08Z