Can’t access account on My3 or website

Abstar — Thu, 19 Sep 2024 08:26:21 GMT

I can’t access my account through either My3 app or website. Using an iphone. My3 app displays blank white page only. This started yesterday. I have uninstalled/reinstalled etc. Anyone have any ideas?

Re: Can’t access account on My3 or website

KateS — Wed, 09 Oct 2024 10:50:20 GMT

Hey @Abstar,

We're sorry for the disruption this issue has been causing. Our teams are hard at work to resolve this and are asking for some help from the community to test this again. Can you please check with any devices you have available, and if you're still encountering these issues logging into My3 let us know?

In your reply please confirm the device(s) you've tested, and if the issue is still occurring on the Three App, and which browser(s) you've tested.

Thanks in advance,

Kate

topic Re: Can’t access account on My3 or website in Account and services

Can’t access account on My3 or website

Re: Can’t access account on My3 or website