topic Re: Getting an e-mail from 3 in Account and services

Getting an e-mail from 3

Jimbo1946 — Fri, 11 Oct 2024 14:13:19 GMT

I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal. 3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still demands the money (and takes it). Does anybody have an e-mail for 3 ?

Jim

Re: Getting an e-mail from 3

Geluk — Fri, 11 Oct 2024 16:49:09 GMT

You'll need to buy a phone 4g with VOLTE capability whichever network you choose.

Re: Getting an e-mail from 3

PeteG — Sat, 12 Oct 2024 16:26:27 GMT

Hello, Jimbo.

There's no email address for corresponding with the team. Any promises made regarding your options are documented onto your records.

Pete.