topic Re: Cant log in in Account and services

Cant log in

Jhayel — Fri, 13 Sep 2024 00:18:06 GMT

I cant log in to my three app and browser. Its just keeping say session timeout. I already reinstall the app.

Re: Cant log in

Ontheline — Fri, 13 Sep 2024 20:44:22 GMT

Same! I’ve been trying since this afternoon

Re: Cant log in

JonathanB — Mon, 16 Sep 2024 11:06:00 GMT

Hi @Jhayel, @Ontheline,

Sorry to hear you've been having trouble logging in.

Has this issue still been persisting for you?
Are you already registered for My3, or were you trying to register for the first time?
Do you have the same issue on both the Three App and when trying to log in to our website from a browser?

Thanks,
Jonathan

Re: Cant log in

JonathanB — Mon, 16 Sep 2024 12:35:46 GMT

Also just to check which model of phone(s) and browser(s) have you tried?

Re: Cant log in

tobydionela — Fri, 18 Oct 2024 21:11:05 GMT

answer questions with question.m how stupid

Re: Cant log in

tobydionela — Fri, 18 Oct 2024 21:12:05 GMT

three sucks... can't even solve session timeout....